Last updated: 30 August 2026
This Privacy Policy explains how Micho Shop collects, uses, shares and protects personal information when you visit michoshop.com, contact us, create an account or place an order.
Information We Collect
- Contact and account details, including your name, email address, telephone number, billing address and delivery address.
- Order information, such as products purchased, order value, delivery status and communications about your order.
- Payment-related information. Payment details are handled by the payment provider shown at checkout; Micho Shop does not directly store full payment-card details.
- Messages, reviews and other information you provide when contacting us or using the website.
- Technical information, including IP address, browser, device, operating system, referring pages, timestamps and cookie data.
How We Use Your Information
We use personal information to operate the store, process and deliver orders, provide customer service, send necessary order messages, maintain accounts and shopping carts, prevent fraud, protect the website, improve our services and comply with legal, tax and accounting obligations.
Legal Basis
Where applicable, we process information because it is necessary to perform a contract with you, comply with a legal obligation, pursue legitimate interests such as security and service improvement, or because you have given consent. You may withdraw consent at any time where processing relies on consent.
Sharing and International Processing
We share information only when reasonably necessary with providers that support our store, such as WordPress and WooCommerce service providers, website hosting, payment processing, delivery, email, analytics, security and professional advisers. Some providers may process information outside your country. Where required, appropriate safeguards are used.
Cookies
Essential cookies are used for shopping-cart, checkout, account, language, security and session functions. Optional analytics or marketing cookies are used only where permitted and subject to your available cookie choices.
Retention and Security
We retain information only for as long as necessary for the purposes described above, including legal, tax, fraud-prevention and dispute-resolution requirements. We use reasonable technical and organisational measures to protect information, but no internet service can guarantee absolute security.
Your Rights
Depending on your location, you may request access, correction, deletion, restriction, portability or a copy of your information, and may object to certain processing. We may need to verify your identity and may retain information where the law requires it.
Children
Our store is not directed to children who are not legally able to enter into a purchase contract. A parent or legal guardian should place an order for a minor where required.
Changes and Contact
We may update this policy when our services or legal requirements change. The current version will be posted on this page. For privacy questions or requests, email support@michoshop.com.