Need help? We’re here for you.
For questions about your order, shipping, product availability, or anything else, please contact us by email.
Email Support
Response Time
We typically reply within 24–48 hours.
Order Inquiries
Please include your order number in your email so we can assist you faster.
Returns and Order Issues
For a change-of-mind return, damage to the actual item during transit, a manufacturing defect, an incorrect item, factory missing parts, or a separate item omitted from the shipment, please include your order number, a clear description and relevant photos of the actual item and packaging when contacting us. Manufacturing defects and factory missing parts must be reported within 3 days after tracking shows Delivered. If you received an incorrect item, please keep it factory-sealed and unopened.
Looking for more information? Visit our Shipping & Delivery or Returns & Refunds pages.